I am having issues logging hours. The app does not continue my timer in the background. (iOS)

The app is not getting my location correctly. (iOS / Android)

I am in a location and not moving, but the app shows me outside of it. (iOS / Android)

My hours do not post sometimes (iOS / Android)

My app stops running when pressing "Start Studying"

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1. Check that background app refresh is enabled

2. Check that location services are enabled

3. Toggle Wifi On/Off

Wifi Access Points can contain location info that may be wrong, Turning off Wifi would help improve location accuracy if this is the case.

Vice versa, location accuracy may improve by toggling Wifi on if GPS signal is poor.

4. Stay Inside Location and Keep App Open When Posting

You should always open the app up again before leaving your location and press the "Stop Studying" button to post your hours. The app can be killed by the phone at any time to preserve memory. If the app is killed from memory, the app is designed to allow you to resume your timer upon opening the app again.

If a location you study in has problems with posting hours, you should open the app and press "Stop Studying" until the app successfully completes posting hours. Poor internet connection can makes this take up to 1-2 minutes depending on how poor the connection is. In iOS 9, Low Power Mode will cause the app to not work correctly.

5. iOS 9 Bug. Reinstall the app

iOS 9 introduced a bug for Version 2.0.2 on iOS. You should delete the app, restart your phone, and then reinstall the app to get it working properly. This bug will be fixed on the next version of the app. After reinstalling, you should also make sure that your app has Location Services turned on for Greek Study. This can be found at Settings > Privacy > Location Services > Greek Study > and set it to Always.